Q1.Are you a factory or trading company?
We have two modern factory. We have 50 factory workers and 5 of them are quality control and engineer guys. Welcome to visit our factory.
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Q2. Is Your products the lowest price?
HAITAI take the quality into consideration prior. The price is based on the quality level and the order quantity. We have different quality level products for buyers option and discount is available from us when the order is big.
Q3.What's your warranty?
Re: All our products we offer one year warranty or hours which comes first.
Q4. If the goods in transit damage, how to do?
First of all, we will use stable packing, the possibility of the goods damaged during the shipping is low. If the goods is damaged during shipping and we covered the insurance, we will claim the insurance company and let them cover the loss. If there is no insurance cover, we will claim the shipping company and some times, we cover the loss of the goods for client.
Q5. Can we add our logo on products?
Yes, there are several ways to do this. We can put the label of your logo on the products or make the silk print of your logo on the products. It is free.
Q6. can we customize product?
OEM and ODM are welcomed from GT. We have rich experiences in this area.
Q7. What's your delivery time?
Re: 7-20 work days after we get the down payment, if your order is some special engine and alternator, then the delivery time is longer.
Q8. What's your payment?
Specification:
Generator Details:
1. Industrial area: real estate, hospital, hotel, bank, construction, factory, oil field, airport, mining
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2. Home use: personal use for house, camping, party, etc
3. Telecom, Mobile tower, etc
4. Island, Desert or any place without electricity
5. As for emergency equipment special for natural disasters, such as typhoon, earthquake, heavy snow
1. Low fuel consumption
2. Good quality engine and alternator
3. Fast delivery. Big quantity of Engines in stock.
4. The generator set is mounted on a heavy duty fabricated steel skid type base– frame with anti vibration mounting pads.
5. Use high standard of sponge to make soundproof.
6. The canopy design is user friendly, and easy for maintenance.
7. Pre and after sales service is provided.
8. 365 days, 24 hours after sale service
1) Guarantee Period: One year or running hours whichever comes first.
2) During the guarantee period, the spare-parts will be sent through your shipping agency in China.
3) Spare-parts can also be sent by air express.
4) 24 hours service hotline is available for customers.
Want more information on yuchai generator? Feel free to contact us.